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Use a wired connection when possible. An Ethernet cable removes most of the interference and drop-outs that cause buffering over Wi-Fi.
If you must use Wi-Fi, connect to the 5 GHz band and keep your router close to the TV or streaming stick.
Restart your router and device regularly. Clearing cached data in your player app can also speed up channel loading.
Close background apps and downloads on the same network, especially during live sport.
If one channel keeps freezing while others are fine, let our support team know so we can check the source.

